Privacy Statement (EU)
This statement explains what Zero Density does with personal data collected on this website. It is written for people in the European Economic Area and Switzerland. It describes the forms, cookies, and third-party services on the current site.
A separate Privacy Policy covers potential customers and existing customers, including visits, contracts, and invoices. The checkbox on a form links to that policy. This page covers the website itself.
Last updated
10 November 2026.
Who is responsible
The controller for this website is Zero Density Yazılım Anonim Şirketi, Zafer SB Mh., Nilüfer Sok. No 29/11, Ege Serbest Bölge, Izmir, Türkiye.
Zero Density, Inc., at the Las Vegas address below, is our US company. A form is emailed to the Zero Density inbox set up for that form. This website does not keep a separate database of visitors. The public office list is on the contact page.
What this website collects
This website does not create a user account, does not run a newsletter signup, and does not read your browser’s location. The general forms do not ask for a home address, an account name, an employment history, or an education history.
Contact, services, partners, and downloads
You send these details only if you submit the form. Each form also asks you to confirm that you have read the Privacy Policy, and offers an optional tick for marketing communications.
- Contact. First name, last name, job title, company name, phone, email, country, what you are looking for, and additional notes.
- Professional and Premium services. The service you select, first name, last name, email, phone if you give one, company name, and job title. The same form is on the Premium services page.
- Join the partner network. First name, last name, job title, company name, phone, email, country, industry area, a URL for your company, and how you want to partner.
- Find a partner. Company name, email, first name, last name, job title, phone, the country you are searching in, the service types you select, and any notes.
- Traxis Hub download. First name, last name, job title, company name, phone, email, and country. After a valid submission the download starts.
Open Studio License Program
The Open Studio form asks for your eligibility (SOHO, Academic, or Self Learning), first name, last name, business email, and country.
- SOHO. Company name, website URL, a YouTube channel if you add one, and a revenue statement file (PDF, DOC, or DOCX, up to 3 MB).
- Academic. Institution name, job title, and an accreditation file (PDF, DOC, DOCX, or an image, up to 3 MB).
- Self Learning. Employment status, a company name if you add one, job title or field of expertise, and a cover letter.
Cookies
The site stores one confirmed cookie, zd_cookie_consent, for 365 days, so it can remember the choice you make in the consent bar. No analytics or marketing HTTP cookie was confirmed on this site. Google reCAPTCHA, Mapbox, YouTube, and Vimeo load with the features that need them. The names, durations, and choices are in the Cookie Policy (EU). The list is the same for every visitor.
Technical data when a form is sent
The form service uses the IP address of the submission to limit repeated attempts, and sends that address to Google with the reCAPTCHA check. The application log stores a short hash of the address, not the address itself. The service does not write the form into a visitor database. It emails the message, and any Open Studio file, through SendLayer to the Zero Density inbox for that form.
Why we use it
- To answer the form you sent, including a service request, a partner enquiry, or a Traxis Hub download. The basis is the step you asked us to take before a contract, or our legitimate interest in replying to a business enquiry.
- To assess an Open Studio application, including the file you uploaded. The basis is the same: you asked us to review the application.
- To send marketing communications, and only if you tick that box. The basis is your consent. You can withdraw it at any time. Withdrawal does not undo a message already sent.
- To keep forms from being abused. reCAPTCHA and the submission limit are used for that legitimate interest. The cookie that stores your consent choice is described in the cookie policy.
- To meet a legal obligation, or to keep what we need for a legal claim, when the law requires it.
How long we keep it
This website does not keep its own copy of a submission. The record is the email delivered to Zero Density. The periods already stated in the Privacy Policy then apply:
- Records of marketing messages are kept for one year after you withdraw marketing consent.
- Contact details from an enquiry are kept until you end the conversation. They are erased if there has been no communication for five years.
- Documents needed for a legal claim are kept for ten years after the claim is resolved.
Who else receives it
- Zero Density staff who handle the inbox for that form.
- SendLayer, which delivers the email.
- Google, for reCAPTCHA on a form, and for a YouTube player when a page embeds one. Google Privacy Policy.
- Mapbox, when the partner map loads. Mapbox Privacy Policy.
- Vimeo, when a page embeds a Vimeo player. Vimeo Privacy Policy.
We do not sell personal data from this website, and we do not pass form contents to an advertising network.
We also disclose personal data if the law, a court, or a competent authority requires it. If the business is sold or merged, the details needed for that transaction may be shared with advisers and with the buyer.
Security
Form pages are served over HTTPS. A submission is rate-limited and checked with Google reCAPTCHA before it is emailed. There is no visitor login on this website.
Other websites
This statement does not cover sites we link to, or the support portal at support.zerodensity.io. Read their own notices before you use them.
Your rights
If the GDPR applies to you, you can ask us to:
- tell you whether we process personal data about you, and for what purpose
- give you access to that data
- correct data that is inaccurate
- delete data, or restrict how we use it, where the law allows
- receive data you provided, in a portable form
- object to processing that is based on legitimate interests, including direct marketing
- withdraw consent at any time
You can also lodge a complaint with the supervisory authority in the EEA country where you live or work, or where you believe an infringement happened. The company is established in Türkiye. Rights under Turkish data-protection law are described in the Privacy Policy.
We may need to confirm your identity before we act. Use the contact details below, or the contact page.
Children
This website is not aimed at children. We do not intend to collect personal data from anyone under the age of consent in their country. Please do not send us that data.
Changes
We update this page when the website’s data practices change. The date at the top is the date of the latest version.
Contact details
Zero Density Yazılım Anonim Şirketi Zafer SB Mh., Nilüfer Sok. No 29/11 Ege Serbest Bölge, Izmir, Türkiye
Phone: +902323351700
Email: marketing@zerodensity.io
Email for data protection matters: legal@zerodensity.io
Website: https://www.zerodensity.io
Offices listed on the contact page:
- HQ. Binderij 3B, 1185ZH Amstelveen, NL
- Turkey office (R&D). Zafer SB Mh., Nilüfer Sok. No 29/11, Ege Serbest Bölge, Izmir, TR
- USA office. Zero Density, Inc., 7251 West Lake Mead Boulevard, Suite 300, Las Vegas, Nevada, USA
- Dubai office. Unit No: 3303-10 HDS Business Center, Plot No: JLT-PH1-M1A, Jumeirah Lakes Towers, Dubai, UAE
